Top reasons to Use Managed IT Services in 2017


As businesses continue to leverage technology to support core business objectives, technology continues to advance often making IT a confusing and expensive area to manage. Quite simply, it’s tough to keep up. In fact, some experts say that there is a significant technological advancement about every 28 days! For small to medium sized businesses trying to build and support an effective IT infrastructure this can be overwhelming, and hence, the explosive popularity of Managed IT Services.

As cited in CompTIA’s 5th Annual Trends in Managed Services report, “the global managed-services market is predicted to grow to $193B by 2019, at a Compound Annual Growth Rate (CAGR) of 12.5%.” What is fueling this impressive level of adoption? Here are top reasons small-to-medium-sized businesses (SMBs) opting for working with MSPs and IT solutions providers.


Dramatically Reduced Business Risks.

Malware, hacking, loss of customer data due to breaches – or natural disasters. Managed IT services provide small businesses the 24/7 security necessary to mitigate risks and, if a situation arises, restore operational processes and data integrity with speed, resources, skill to protect and secure data integrity.


Low capital outlay and predictable monthly costs.

The investment in specialist hardware and software will be high. A managed service offers the highest quality enterprise and carrier grade solutions to customers. Managed Service Plans can be accurately tailored to your IT requirements – and IT budget. You can accurately predict and budget for IT maintenance costs – and spend more time focusing on management of your core business. With the right IT service provider, small businesses can experience a true partnership in the protection, maintenance and management of their IT – without the pain of absorbing catastrophic, unforeseen costs.


Converged services.

Multiple Managed IT Services can be provided over a single “converged” connection, resulting in cost-savings on infrastructure. Managed IT Plans give you 24/7 access to business technology experts trained to provide everything from Help Desk support to disaster recovery.  Infrastructure management, firewall and virus protection, WAN/LAN health monitoring, a fully secure virtual environment, disaster recovery, scheduled on-site support and more – all available to your business with a managed IT service partner working to keep your data safe, secure and accessible 24/7.


Security & compliance.

Many of the companies that turn to a managed services provider for management have become accustomed to the firefighting method of tracking and responding to IT events. With the toolsets available to managed services providers, IT performance – even IT incidents – are instantly and automatically reported, allowing remediation to start immediately. The result: Efficiency gains so great that small businesses are surprised by the extent of the inefficiency of their prior system.


Assistance with regulatory compliance.

Regardless of what industry you are in, regulatory compliance is a concern for every business. With new regulations, businesses need to stay on top of compliance issues. Managed IT Services can not only help you understand these new rules; it can help you maintain compliance.


Access to newer technologies.

Often, the SMBs you aim to partner with have over-burdened IT staff with employees who may lack the skills and training for certain tasks or can’t handle the whole of the company’s network on their own. Not only does IT outsourcing help with having an extra team of IT experts able to troubleshoot and remediate issues that arise, clients benefit from having access to the latest technology and business-grade solutions that maintain uptime and profitability, such as remote monitoring and management (RMM), backup and disaster recovery (BDR) and cloud computing. Investing in these tools increases the reliability of organizations’ IT infrastructure. Investing in the managed services business model tackles existing labor constraints and prevents internal IT departments from always having to play catch-up.


Reduced downtime & risk.

Not only can a managed services provider track and begin remediation of a known event more quickly and efficiently than the business could in the past, but through the robust tools available to managed services providers, many events can be headed off at the pass. Managed services organizations are able to determine that a failure is imminent in many cases, thereby allowing remediation efforts that will actually prevent the failure from occurring in the first place, which clearly reduces downtime and risk for the client company.


Capacity planning information.

Managed services clients are able to realize an added benefit that they may not even have considered: Because the managed services provider’s tools are consistently monitoring the performance and capacity of the client’s systems, critical information is captured and held as historical data. The client has access to this data and can use it to analyze trends in performance or capacity associated with a specific device or database – creating an opportunity for more informed decisions about future IT capacity and performance requirements.


As more small businesses seek out sophisticated business technologies to better secure and power their operations, the rise in small business managed IT services will continue – and with it a rise in better, stronger SMBs.

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