It is pretty certain that most of the modern businesses heavily rely on technology to drive their daily operations. Right from emails, managing and storing the corporate data, VOIP phone systems and a lot more functions within an organization. So it's pretty imperative for these instruments to work as they are supposed to, or else it starts hindering productivity and seamless operations of an organization. If you are reading this and happen to be operating a business or an MSP who happen to manage your client's IT, you would be having your fair share of horror stories when the IT infrastructure comes crashing down. This eventually leads you to try to patch those loose ends reactively. But well, we know that such hasty and half-baked break-fix solution doesn't last quite long, does it?

At Expediuz Tech, we are here to provide you a holistic and definite solution to put an end to these constant IT woes. The very idea about having managed IT services is to eliminate the last moment break fix work, and remediate issues with your precious IT assets, say your workstations, servers or network devices, using a proactive recovery model. Our continuous disaster forecasting and remediation system identifies and alerts any possible outage or issue with your IT assets, prior to it striking and causing unnecessary panic and frustration. This ensures that your organization is up and running without being plagued by those pesky IT worries, allowing you to be worry-free and focus on the stuff which you do best and matters to you!

Your Advantage by Leveraging Our Managed NOC

Flat Pricing and Predicable Support

With our affordable and flat pricing model, you could be rest assured that we won't be providing empty platitudes or overcharging you for the services to you won't be availing. You would never have to worry about bearing those unnecessary extra charges, while say, fixing that company router or some breakfix work with your workstation. The very beauty of managed services is that we have 360 degree approach towards managing your IT, and look under every "rock" in the network, to make sure all the pesky issues are eliminated and everything works optimally, promising minimal downtime. We provide you with a straightforward pricing plan which is easy to your pocket, yet reliable and uncompromising in terms of quality. Moreover, we also do provide you the option to tailor it as per your business needs. No matter how technically challenging the IT problem might be, we would get that fixed, for the same flat price. So it's a win-win for you and your business. No more hassles and complete value for what you are paying.

Decrease System Downtime

If you are an MSP or a business operator from any vertical, one of the biggest worries that constantly plagues you is DOWNTIME! Yes the much dreaded word, which exponentially affect your business' ability to be productive and eventually generate revenue. That ain't a very pleasing experience, is it? Well, the whole idea of outsourcing your IT worries to us to eliminate these constant challenges. Our managed services allows you to work without interruption from technical issues and be efficient. Our constant monitoring and maintenance ensures that you could offload these tasks and focus more on exploring uncharted frontiers which gives you the ability scale your business horizons. Sounds interesting? 🙂

Reliable Service Delivery

We all know that disaster strikes when you least expect it! Can't really do much about it but gulp it down like a bad medicine, and find a makeshift solution to get things up and running and maintain your business's homeostasis. Well, such temporary solution might be an easy way out, but well, that certainly ain't the bulletproof fix, is it? Our highly motivated and skilled team at Expediuz Tech, makes sure this is not the case, and would go to the final extent and make sure your network issues are fixed for good, and we MEAN that! Our managed services pay for themselves in terms of your IT uptime, thus saving those precious dollars which might have been lost if your systems went down. Isn't that a fair deal?

Some of the salient features of our managed NOC services include

Remote Monitoring & Maintenance
Extensive IT Support
Vendor Management
Security and Compliance Management
Patch Management
Incident and Change Management
Round-the-clock Alert Validation, Management & Remediation
Backup Management
Antivirus Monitoring & Management
RMM & PSA Deployment & Integration

Type of Managed NOC Services That We Offer

White-labeled NOC

This is the kind of managed service wherein you as an MSP own the RMM and PSA tools, and our NOC team leverage your tools and platform to provide service to your existing clients. This includes common alert monitoring and remediation, RMM and PSA improvements and consultation, assistance with platform integrations and the ancillary NOC duties. However your clients would be completely oblivious. Hence, you, as an MSP, could built or extend your present managed NOC services operations with our virtual team.

Turnkey NOC

This would be the perfect package for one-man shops and someone who's starting off with the MSP business and doesn't really have the expertise or the resources to buy full-fledged RMM and PSA tools in-house. What we essentially provide here is our in-house RMM and PSA/ticketing platforms, which you could leverage and use it as a turnkey solution to ramp up your business at rapid scale, whilst we do all the homework for you. We use some of the industry-leading tools and technologies for providing 24/7 NOC monitoring and remediation solutions. So you get the opportunity to focus on procuring and managing your clients whilst we take care of managing your client's IT needs. Pretty slick and neat!

If you happen to be a Managed Service Provider and if our managed service offering happen to pique your interest, we would be more than glad to answer your queries!